Excitech Service and Support

Excitech Service and Support

■ Free on-site installation and commissioning of new equipment, and professional operation and maintenance training.
■ Perfect equipment after-sales service system and training mechanism, providing free remote technical guidance and online answering questions.
■ Service outlets are set up all over the country to provide 7-day *24-hour local after-sales service response, so as to ensure the elimination of related problems in equipment operation in a short time.
■ Provide professional and systematic training services to the factory, including software use, equipment use, maintenance and common fault handling.
■ The whole equipment is guaranteed for one year under normal use and enjoys lifelong maintenance service.
■ Pay a regular return visit or visit to keep abreast of the equipment usage and eliminate the worries of customers.
■ Provide value-added services such as equipment function optimization, structural change, software upgrade and parts supply.
■ Provide customized services for integrated intelligent production lines such as storage, cutting, edge sealing, punching, sorting, palletizing and packaging, as well as unit combination production plan planning before sales.